At MakStay, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details when you use our website, services, or communicate with us. By accessing or using MakStay, you agree to the practices described in this policy.

1. Information We Collect

a) Personal Information

We may collect the following details when you make an enquiry or booking:

• Name
• Phone number
• Email address
• Number of guests
• Check-in & check-out dates
• Location preferences
• Payment details (only shared via secure channels)

b) Automatic Information

When you visit our website, we may collect:

• IP address
• Device information
• Browser type
• Pages visited
• Cookies (for better user experience)

c) Host/Property Details

If you are a host listing your property, we may collect:

• Property photos
• Address/location
• Amenities & rules
• Pricing details

2. How We Use Your Information

MakStay uses your information to:

• Process your booking or enquiry
• Share stay details and confirm availability
• Provide customer support
• Improve our website and services
• Communicate updates, reminders, or offers (only if you choose)
• Ensure safety and prevent fraudulent activity
• We do not sell or misuse your personal information.

3. Sharing of Information

We may share your details only with:

• Verified hosts or property owners (for booking confirmation)
• Customer support partners
• Payment service providers (secure transactions only)

We never share your information with:

• Third-party marketing companies
• Unverified vendors
• Unrelated external platforms

4. Data Security

We take strong measures to protect your personal information using:

• Encrypted communication
• Secure servers
• Restricted data access
• Regular security monitoring

However, no online system is 100% secure. We take all reasonable steps to protect your data.

5. Cookies

Our website uses cookies to:

• Improve user experience
• Load pages faster
• Understand website traffic

You can disable cookies anytime in your browser settings.

6. Your Rights

You can request at any time to:

• Access your personal data
• Edit or update your details
• Delete your data from our records
• Stop receiving promotional messages

Just contact us using the details below.

7. Third-Party Links

Our website may contain links to other websites (example: property photos, maps, or travel resources). We are not responsible for their privacy practices. Please read their privacy policies separately.

8. Changes to Our Policy

MakStay may update this Privacy Policy occasionally. Changes will be posted here with an updated date.

9. Contact Us

If you have any questions or want to request anything related to your privacy, contact us:

MakStay – Customer Support

• Phone
• Email
• Website